Course Enrolment, Payment & Scheduling

For a booking more than three weeks before your first class, you may arrange a 30% deposit with us to secure a confirmed place. The balance is due three weeks before training. Full payment is needed when your first class is within three weeks. The same payment timing applies to promotional bookings. We’ll confirm your class availability and payment amount before you commit.

• PayNow has no additional payment surcharge.
• Instalment options are available through Atome (3 instalments) and Grab PayLater (up to 12 months, subject to eligibility). Jealash receives the full course amount at booking, while the payment provider may allow eligible customers to spread their repayments. A 7% payment surcharge applies to any payment method other than PayNow.
• Your course fee includes a professional training kit. The 7% surcharge for non-PayNow payment methods will be shown before payment.
• Promotional pricing, when available, will be confirmed with you before payment and applies only to the course and dates agreed.

• Each course place is reserved for the named student, so it cannot be transferred or sold to another person.
• Once booked, your course payment is allocated to that course and cannot be converted to payment for another course, studio treatment or Lash Pod rental.
• If we are unable to run your agreed class, we will contact you and offer an alternative date. If that date does not work for you, we will refund the amount paid for the affected training and any payment surcharge associated with that payment. This does not affect your rights under Singapore law.

For clarity, all notice periods are measured from the first scheduled day of your course.

If you realise you may not be able to attend, please message us in writing as soon as possible. We’ll check the available options with you.

14 days or more before the course

With at least 14 days’ notice, you may cancel and receive a refund of the course fee less a S$300 administrative fee. Alternatively, we may be able to approve one date change without a rescheduling fee, depending on class and trainer availability.

7 to 13 days before the course

With 7–13 days’ notice, cancellation is non-refundable. If we can accommodate a date change, a S$300 rescheduling fee applies.

Less than 7 days before the course

With less than 7 days’ notice, cancellation is non-refundable. If a date change can be accommodated, a S$500 rescheduling fee applies.

On the course day / No-show

If you do not attend on the confirmed course day and no change was approved beforehand, the course fee is not refundable and we cannot arrange a date change at that stage.

About confirmed dates and times

Once we have confirmed your class date and time, please plan to attend that session. Requests to change a confirmed booking are handled under the rescheduling rules above.

If we are able to approve a rescheduling request, we’ll offer the dates and times available within our training schedule.

We’ll do our best to help, although an alternative date or time cannot be guaranteed.

For an eligible cancellation 14+ days before training, the S$300 administrative fee is deducted from the refund. Rescheduling fees, where applicable, are paid separately and do not reduce the course amount already paid.

Illness and emergencies

If you are unwell and unable to attend, please let us know promptly and provide a medical certificate or doctor’s note so we can review your request.

For personal or family emergencies, please send us a written message as soon as you can.

The same notice periods and applicable fees still apply to cancellations and date-change requests.

For clarity and to avoid misunderstandings, we need the relevant details or supporting document in writing; a verbal notification alone is not sufficient.

• Please plan to complete your course within six months of enrolment. If the course is not completed within that period, the enrolment expires and the remaining course fee is not refundable. If you foresee difficulty meeting the deadline, please contact us beforehand so we can explain the available options.
• Multi-day schedules are confirmed with you before payment. If you need the training days split, please let us know while arranging the schedule.
• For practical training, please bring the number of models listed on your course page. A family member or friend is often the easiest option; we’ll confirm your model timings with you.
• If you cannot bring your own model, please tell us in advance. Subject to availability, Jealash can arrange an in-house model at S$100 per model per non-PMU service or S$300 per model per PMU service. The PMU model fee includes numbing cream and single-use consumables.
• If your practical session is rescheduled more than once, we may ask you to bring your own model. Our in-house models are arranged for specific dates and may not be available again. We’ll let you know what is needed before confirming a new session.
• Certificates are issued on successful completion of the final assessment.

• If you have any questions about eligibility or participation requirements, please message us before confirming your course.
• No prior experience is required, except for the Refresher course, which is for artists who are already certified.
• Please let us know before training if there are any practical or accessibility considerations we should be aware of so we can discuss the class arrangements with you.
• To keep our classroom safe and comfortable for everyone, we may need to decline or end an enrolment if a student’s conduct puts models, classmates or trainers at risk.

We sometimes take photos or videos during training. These may be used for teaching, Jealash social media and Academy promotions.

• If you prefer not to appear in published photos or videos, simply let us know in writing, ideally before class or at any time before publication.
• Your choice will not affect your place, training experience or certificate.
• Your models are covered by the same choice. Please tell them what to expect and let us know if they'd rather not be filmed.
• We don't publish anything identifiable of a model without their agreement.

• Your course notes, manuals, templates and other teaching resources are provided for your personal learning and remain the intellectual property of Jealash Beauty Studio & Academy.
• Please keep these materials for your own learning rather than copying, distributing, reselling or using them to teach others.
• Work produced during the course — including photographs of it — may be used by the academy for teaching or promotional purposes.
• Your kit is yours to keep once the course fee is paid.

If you are travelling to Singapore for training, we’ll be happy to help you confirm the class schedule before you book your flights and accommodation.

The same payment, cancellation and scheduling terms apply to international and local students.

Dates and payment

Please contact us to confirm your full training schedule and the amount due before booking flights or accommodation. The same deposit, full-payment and promotional-payment conditions explained above apply to overseas students, with places confirmed after the applicable payment and our availability confirmation.

Cancellation

Cancellations follow the notice periods and administrative fees stated above.

Rescheduling

Any request to change your training dates follows the same notice periods and administrative fees stated above. Any approved rescheduling is subject to our available training dates and times.

Travel and Accommodation

You will need to arrange your own flights, accommodation, local transport and other travel plans. We recommend booking these only after your class dates are confirmed.

Please allow sufficient time for your travel plans and ensure that you can arrive in Singapore in time for your confirmed course dates.

Visa and Entry Requirements

Please check Singapore’s entry requirements for your nationality and arrange any necessary visas or travel documents before your trip.

Jealash cannot submit visa applications on your behalf, but we can provide confirmation of your enrolled course if required.

Travel Insurance

We recommend considering suitable travel insurance for your trip, including appropriate coverage for unexpected travel changes or cancellations.

If required, we can provide written confirmation of your confirmed course booking to support your travel or visa arrangements. Providing a course booking confirmation does not guarantee visa approval or entry into Singapore.

Before making any non-refundable travel arrangements, please make sure you can meet the relevant entry and travel requirements. If you are unsure about class dates, ask us first and we’ll help you check.

Complimentary Lash Pod access begins after you successfully complete your course. These graduate sessions are intended for practice after training and cannot be booked or used during the course itself.

Graduates who complete one course

You will receive up to 5 complimentary 3-hour Lash Pod sessions, to be used within 30 days after successful course completion.

Graduates who complete two or more courses

You will receive up to 10 complimentary 3-hour Lash Pod sessions, to be used within 60 days after successful course completion.

Booking Deposit

A S$200 refundable booking deposit is required for every Lash Pod booking, including complimentary graduate sessions. The deposit is separate from any rental fee and cannot be used to offset it.

Personal Use

Complimentary sessions are reserved for the graduate who earned them and cannot be transferred, shared or sold.

After Complimentary Sessions

Once your complimentary sessions have been fully used or have expired, the standard Lash Pod rates will apply. Please refer to the Lash Pod page for the latest room rates and booking details.

No Commission

Jealash does not take any commission from what you charge your own clients, whether you are using a complimentary or paid Lash Pod session.